Guiding Companion

People often ask me, “so what is it that you do?”

• Service Design
• Experience Design
• Human Centred Design
• Co-Design

I used to say “I design human experiences” and that would still get the blank look. Then I would resort to talking about a case study and people would start to get it.

I gave this a lot of thought and came up with the analogy of an expedition.

It’s about taking
a journey

The easiest way I can describe what I do as a
Human Experience Designer is… 

… I walk alongside others, looking ahead to where they are heading. I grab some gear, make a plan and help navigate the best route to take.

Leading fellow explorers on their journey

There are two parts to this role The Guide and The Companion.

I like to think of the partnership between Hillary and Tenzing. Hillary had a vision for an epic challenge but he couldn’t have done it without his guide and companion Tenzing.

I can be your Guiding Companion and help you have a safe and successful journey.

Let’s climb your mountain!